Terms and Conditions

It is important that you read these Terms and Conditions before making any booking with us. Once a booking has been made and accepted by us, you will enter into a legally binding contract with us on the terms below.

The meaning of some words used in these terms and conditions

‘we’, ‘us’ or ‘our’ is a reference to Base Studio & Training Academy, Leicester.
‘you’ or ‘your’ - is a reference to the person to whom we are providing our Services and who is required to pay for the Services we provide.
‘Course’ and ‘Courses’ - Means the course or courses provided by us to you as part of the Services.
‘Parties’ - is a reference to both us and you.
‘Services’ - means the beauty course/s and any ancillary course materials that we provide to you pursuant to your booking, further details of which appear on our website and on your booking confirmation.

2. Entering into a legally binding contract

2.1 When you place your order for one or more of our Services it is an offer by you to enter into a legal contract with us.

2.2 You and we will only enter into a binding contract when you receive notification from us that we accepted your order. Once we accept your order, a binding contract between you and us will come into being subject to these Terms and Conditions.

2.3 You should keep a copy of these terms and conditions for your records. If you have any questions concerning them, please ask us.

3. Right to cancel:

We provide face to face and online training courses which may include both practical training and digital content.

Deposits are completely non refundable and non transferable on cancellations or no-shows for face to face training. For Face to Face training in the event that you cancel your training course there are strictly no refunds. In

the event you wish to rebook then the full training cost will apply. If you have paid in full for a face to face training session you have 14 days from date of payment to be issued a refund if you wish to cancel.

We reserve the right to cancel training at any time and rebook and transfer your deposit or fee paid to a different date

If you have attended a face to face training class you have 4 months to complete your training to gain your certificate. Anything over this you will not gain your certificate. If you have been issued a credit note for training this must be completed within 4 months of issue. For online courses there are strictly no refunds as full access is given to all training materials as soon as you buy. There are strictly no refunds or exchanges.

Kit Returns

Kits must be returned within 14 days of receipt unused, unopened and In its original condition to receive a full refund. After 14 days kits are non refundable. If a kit is part of a special offer with a free course, there is no refund. We do not refund postage .

Time Limit For Completion of Courses

For Face to Face training you have 4 months to complete a course. For online classes 12 months then a £40 extension fee will apply. However if you have bought a bundle then it is unlimited. Software Technical problems -In the rare event that our server or site could go down we endeavour to get it fixed as soon as possible. We do not refund any courses due to to this .

Licensing in some councils has been in force since 1994, Some councils require a special license for you to conduct beauty treatments, so it’s important that you check your individual council if you are looking to lease a building.

The responsibility to understand the statutory requirements from the local authority falls on the business owner.

Insurance/Accreditation
We are fully accredited with course accreditation ltd, It is the purchasers responsibility to check with their current insurer if they cover our courses . We do not offer any refund if a student has not checked with their current insurance prior to training as we are not responsible for insurance.

Loss of Kits

If you have ordered a training kit and it has not arrived we will provide proof of delivery from the tracking service If proof of delivery has been obtained we are not liable for this loss

4. Providing the services:

4.1 Once we and you have entered into a legally binding contract we will provide you with the appropriate digital content (course manuals and video tutorials, where applicable) and the practical training sessions on the dates and times stated when booking. Occasionally the practical training sessions will be provided at some other date

or time or be dependent on a number of factors.

4.2 Our aim is to always provide you with the Services: using reasonable care and skill; Within the period as agreed. If a time period has not been agreed in advance, then within a reasonable time period. In compliance with

commonly accepted practices and standards in the beauty industry; and in compliance with the laws and regulations in force at the time we carry out the Services.

4.3 Online courses can’t be exchanged for face-to-face or other online courses.

4.4 Next day delivery cut off time is 1pm.

Practical Training / Assessments

Courses which include practical training sessions which will take place on the date, time and at the venue as specified in your booking confirmation form or learning agreement. Sometimes, we may need to change the date and/or venue and if this occurs you will be notified as soon as possible. Deposits and monies paid by you will be transferred to a new date. We will not issue a refund. Where a review day or assessments is required as part of your course, you must attend the dates stated on the confirmation and/or learning agreement . Failure to attend the assessment/review date will result in us claiming reasonable net costs from the fee paid and you not gaining certification. As part of your course fee, you understand that you are entitled to one complementary assessment or review day. If on attending the second assessment you have not met the standards required for accreditation you will be required to pay a fee of £100 for each further assessment.

5. Our practical training day/s are designed for a set number of students. If the attendance group is smaller, then the duration of the training may be altered accordingly to accommodate this.

Your Conduct and Obligations Before, During, and After the Course

Before the practical training, some courses require students to complete a patch test prior to attending the practical training session. It is the student's responsibility to ensure the patch testing has been completed and we accept no responsibility for any reaction which may occur. For full details and to check if your course requires a patch test please contact us.

6. During the practical training:

6.1 During the Course you must, at all times:

(a) act and behave appropriately. Abuse or antisocial behaviour towards either our trainer or other students will not be tolerated.

(b) dress appropriately in smart, comfortable clothing. Tunics may be worn or alternatively black trousers and a

black t-shirt may be worn. If you have any queries, please contact us.

The terms of this section are necessary for the health and safety of our staff and other students. Failure to comply with the terms in this section will be a breach of this agreement and may lead to your expulsion from the course. In such circumstances, we will claim reasonable net costs or losses (which may be from the fee already paid). There will be a process to appeal against such decisions.

6.2 You will need to work on other students and you understand and confirm that other students will need to work on

you. If you cannot be worked on by other students, Please contact us by telephone to look at other alternatives,

which may include you providing a model.

6.3 For health and safety reasons, children are not permitted at the practical training venue.

6.4 Mobile phones, tablet computers and desktops must remain switched off throughout.

6.5 We operate a non-smoking policy and smoking is not permitted in any training rooms. You may smoke only in the

areas (if any) designated at the practical training venue.

6.6 If you are attending a practical training session in waxing, you are required to grow body hair and be worked on

by other students.

6.7 If you are attending a practical training session in eyelash extensions, previous eyelash extensions must be

removed prior to the commencement of the training.

6.8 If you arrive later than 20 minutes of the start of the course then you will not be allowed to enter the class

7. Certificates:

7.1 Subject always to the Course fees due being paid in full, Course certificates will be provided on completing the

course/review day, whichever is the latter. We cannot be responsible for any mistakes made on the certificate

which are a result of incorrect details being provided by you. You are encouraged to double-check these details following your booking.
7.2 If you have lost your certificate and require a replacement, please be aware that we charge an admin fee of £25

for processing and sending a new certificate.

8. Practical Training Rescheduling:

8.1 In some circumstances, we may need to change a practical training date, venue, or materials. We will use our

reasonable endeavours to give you as much notice as possible but this may not be possible if there are

circumstances beyond our reasonable control. Deposits are non refundable and will be transferred to another training date. If you have paid the course in full then the monies will be transferred to a new date. Strictly no

refunds.

9. Intellectual Property: All design, text, graphics, images, content and other intellectual property contained in any of

the Course materials, videos and manuals are, unless otherwise stated, the intellectual property of Elizabeth Sands

Beauty School for their sole use in the UK and Ireland. The use of any of them other than for personal study for the

particular Course/Courses which you have booked is not permitted. Any reproduction, modification, or other

unlawful use of our intellectual property is strictly prohibited and may result in legal action being taken against you.

10. Price and payment:

10.1 Our Course fees appear on our website and are confirmed in your booking confirmation form.

10.2 In the event that we have made a mistake in the Course fees quoted to you (for example, due to a technical

error), we will inform you of the error as soon as reasonably possible.

10.3 All fees must be paid in full in advance of the Course or on the day of training

10.4 Payment is made at the time of booking. You shall not be entitled by reason of any alleged minor defect or performance of service to withhold more than a proportionate amount of the sum due.

10.2 If we are unable to take payment on any of the dates specified, we will charge you a reasonable fee taking in to

our costs from dealing with the non-payment, we will also charge you interest on the outstanding amount at 3%

above the Barclays bank base rate, if these amounts remain unpaid for more than seven days from the date on

which they was due. We will inform you that payment has been declined as soon as reasonably practicable.

10.3 Course certificates will not be produced whilst any fees are due and outstanding.

10.4 Once in attendance of the course you are liable for the full fee of the course. If you leave the course at any stage

you are still required to pay the course fee in full.

11. Exclusion and limitation of liability: This clause limits our liability to you and we suggest that you read through its provisions very carefully.

11.1 We do not exclude or limit liability for our negligence or negligent omission which causes you personal injury or death.

11.2 We shall only be liable for any loss or damage suffered by you which is a reasonably foreseeable consequence of a breach by us of this contract. In the event that any loss or damage suffered by you relates to your business

activities then we exclude all liability for any business loss and in particular, we exclude all liability for loss of

profits or other economic loss arising out of a breach of this contract.

11.3 You should not take ANY personal items into the training centres. We cannot accept responsibility for any valuables or possessions which go missing or are damaged at the training venues unless this has been a result of

our negligence.

12. Your Personal Information: We will keep all student/customer personal information private and confidential.

13. Communicating with us: You can always telephone/email us – our contact details appear on our website. However, for important matters we suggest you send any communications by email to info@base-studio.co.uk

14. Amendments to the contract terms and conditions: We will have the right to amend the terms and conditions of

this contract where:

14.1 we need to do so in order to comply with changes in the law or for regulatory reasons; or

14.2 we need to correct any errors or omissions (and this right includes the right to change any of the documentation

which forms part of the contract), as long such correction is minor and does not materially affect the contract. Where we are making any amendment we will give you as much notice as is possible.

15. Contracts (Rights of Third Parties) Act 1999 For the purposes of the Contracts (Rights of Third Parties) Act 1999 this contract is not intended to, and does not, give any person who is not a party to it any right to enforce any of

its provisions.

16. Law and jurisdiction: This contract shall be governed and construed by the law of the united kingdom and you

and we agree to submit to the jurisdiction of the courts of the united kingdom.

If there are any questions or queries regarding these Terms and Conditions, please contact us prior to enrolling on a course.

Right to Recourse - We waive any rights to recourse for kits supplied we are not the manufacturer of these kits so if any product is not to the correct standard we recommend you contact the supplier directly.

Privacy Policy

At Base Training Academy, accessible from www.base-studio.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Base Studio & Training Academy and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/or collect in Base Training Academy. This policy is not applicable to any information collected offline or via channels other than this website.

Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information
We use the information we collect in various ways, including to:

Provide, operate, and maintain our webste
Improve, personalize, and expand our webste
Understand and analyze how you use our webste
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes
Send you emails
Find and prevent fraud

Log Files
We follow a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons
Like any other website, we use 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Advertising Partners Privacy Policies

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Creative Nail and Beauty Training, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

*Note - Base Training Academy has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies
Our Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites, 'What Are Cookies?' section.

CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Return & Refund Policy

We provide face to face and online training courses that may include both practical training and digital content.

Deposits are completely non-refundable and non-transferable on cancellations or no-shows.

For Face to Face training, You have the right to cancel within 7 days of the date you booked the course via the website or by phone with a £50 cancellation fee from the total balance paid. After 7 days of the date that you booked the course via the website or by phone, we reserve the right to not refund any monies however we can offer a credit note to be used within 3 months.

We reserve the right to cancel training at any time and rebook.

For online courses there is strictly no refunds as full service is provided and all students will have immediate access to all course materials videos and downloadable manuals.

There are strictly no refunds or exchanges on the courses or kits that are part of the training.

SHIPPING

For Online Courses, the payment related email is sent to users registered mail id. Once, the payment is complete, the user can access the course purchased in our platform. No Shipping is involved as delivery is taking place via digital mode.

KIT RETURNS

Kits must be returned within 14 days of receipt unused & in its original condition to receive a full refund. After 14 days kits are non refundable. If a kit is part of a special offer with a free course, there is no refund. We do not refund postage.

TIME LIMIT FOR COMPLETION OF COURSES

For Face to Face training, you have 6 months to complete the course At this point we charge £100 to extend the time

For online classes 12 months then a £40 extension fee.

SOFTWARE TECHNICAL PROBLEMS

In the rare event that our server or site could go down, we endeavor to get it fixed as soon as possible. We do not refund any courses due to this.

Want to learn everything there is to offer at Base Training Academy? If you are unsure on training that you require, then the best thing to do is to get in touch with us. We will be able to advise you on the best approach and be able to point you in the right direction. Send us a message below and we will get back to you as soon as possible to answer any question or query you may have.